Refund policy

Last updated 2026-11-14

AED Keeper subscriptions come with a simple refund promise:

• Yearly plans: a full refund on request, for any reason, within 30 days of each yearly payment, including each renewal.
• Monthly plans: a full refund on request within 30 days of your first payment.
• After that: you can cancel any time and the subscription won’t renew; the current period isn’t refunded unless the law requires it.

This doesn’t affect your statutory rights.

How to cancel

You can cancel online any time, as easily as you subscribed: use the cancel link in any email from Paddle about your subscription, or Paddle’s customer portal. You can also write to hello [at] aedkeeper.com.

How to ask for a refund

Write to hello [at] aedkeeper.com from the email you paid with. Refunds are processed through Paddle, our merchant of record, to your original payment method, usually within 5–10 business days.